privacy policy

Effective Date: January 1, 2025
Last Updated: January 6, 2025

Blackdog Retail Interior Design (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with 10DLC compliance requirements, as well as general privacy standards under applicable laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations.

1. Information We Collect

We collect information to provide and improve our services. This includes:

a. Personal Information

  • Name, email address, phone number, and contact preferences.
  • Billing information, such as payment methods and billing addresses.

b. Communication Data

  • Records of SMS or MMS messages sent or received via 10DLC, including message content, timestamps, and recipient information.

c. Technical Data

  • IP addresses, browser types, operating systems, and device identifiers.
  • Analytics data related to the use of our website or services.

d. Behavioral Information

  • Interaction data, such as pages viewed, clicks, and time spent on our website.
  • Location data, if enabled by the user.

e. Third-Party Data

  • Data from social media platforms or integrations when you interact with our content or services.

2. How We Use Your Information

We use the collected information to:

  • Deliver and improve our messaging services and customer experience.
  • Ensure compliance with carrier and regulatory 10DLC requirements.
  • Personalize user experience and provide tailored content.
  • Process transactions and send invoices or receipts.
  • Prevent fraud, enforce our terms, and comply with legal obligations.
  • Communicate updates, promotional offers, or service-related notices.

3. Legal Bases for Processing (GDPR-Specific)

If you are located in the European Economic Area (EEA), we process your information under the following legal bases:

  • Consent: Where you have given clear consent for us to process your data.
  • Contractual Necessity: To fulfill our obligations under a contract.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For purposes such as service improvement and fraud prevention.

4. Your Privacy Rights

a. General Rights

You have the right to:

  • Access and request copies of your personal data.
  • Correct or update inaccurate information.
  • Opt-out of marketing communications.
  • Request the deletion of your data (subject to legal requirements).

b. Additional Rights for Specific Jurisdictions

  • CCPA (California Residents): You have the right to know what personal information we collect, how we use it, and request its deletion. You may also opt out of the sale of personal information (if applicable).
  • GDPR (EEA Residents): You have the right to data portability, restriction of processing, and to lodge a complaint with a supervisory authority.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following scenarios:

  • Service Providers: With third-party vendors to provide or improve our services.
  • Legal Compliance: To comply with applicable laws, court orders, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Consent: With your explicit permission.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Analyze website performance and user behavior.
  • Store user preferences and settings.
  • Provide targeted advertising (if applicable).

You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain personal and communication data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

8. Security Measures

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive data in transit and at rest.
  • Secure access controls and authentication protocols.
  • Regular monitoring for vulnerabilities and potential breaches.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

11. International Data Transfers

If you are accessing our services from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page with the “Last Updated” date.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Blackdog Retail Interior Design
Contact Us Anytime Using The Form Found Here >